AI chat for wholesalers: trade terms answered instantly
A new buyer wants to know your minimum order and how to open a trade account. Chatrina tells them right away, before they send the same inquiry to three other suppliers.
3 days free · no contract · a preview on your own site in about a minute
What a wholesaler loses while inquiries wait
Your reps are on the road, your site is silent
A buyer checks your site between two meetings. If they can't quickly learn whether you even serve businesses like theirs, they won't bother leaving an email.
Simple questions clog the sales desk
Minimum order, cost of a pallet delivery, payment terms. Your people answer these dozens of times instead of working on quotes for large accounts.
Inquiries from abroad get lost
An email in German or Italian sits there because nobody has time to translate it. That could have been a buyer who would reorder every month.
Where Chatrina backs up your sales team
Trade terms
Minimum order, payment methods and terms, who can buy. Chatrina answers exactly the way it is written on your site or added by you in the dashboard.
Delivery and logistics
Delivery areas, route days, pallet rates, warehouse pickup. A buyer doesn't have to chase anyone just to check whether you deliver to them at all.
Range and catalog
It tells buyers whether you carry a category or brand and where to find it on the site. In a B2B store it shows product cards with a link.
Quote requests
When someone asks for individual pricing on a larger volume, Chatrina passes the request to your team. Your rep gets the conversation with what the buyer is after.
AI covers the routine, your rep does the negotiating
Pricing for a large account is not a job for a chat - when the talk turns to discounts and ongoing supply, your rep takes over in the dashboard with one click and the AI goes quiet. Chatrina also says so when it doesn't know something and offers contact with your team.
- AI answers right awayAt any hour, based on your website and what you add yourself.
- A human takes over in one clickYou or someone on your team steps into the conversation, and Chatrina goes quiet.
- You see everything in the dashboardEvery conversation, every question and every answer.
Common questions
My wholesale prices are only visible after login. Will the chat quote them?
Chatrina knows what is on your site and what you add yourself. If the price list sits behind a login, the chat explains how to open a trade account and gives the registration link.
Can Chatrina take an order from a buyer?
No, the chat doesn't place orders or issue quotes. It explains your terms, shares links from your site and passes the buyer's request to your team.
We have buyers in Germany and Spain. Which languages does the chat speak?
Eight: English, German, Spanish, French, Portuguese, Italian, Dutch and Polish. A buyer simply writes in one of them and gets the answer in the same language.