An AI chat that takes pressure off your front desk
The front desk phone never stops, and half the questions are about fees and hours. Chatrina answers them on your practice website and points patients to registration.
3 days free · no contract · a preview on your own site in about a minute
What happens when the front desk can't keep up
Patients can't get through
In the morning the line is busy because everyone calls at once. After three busy signals a patient looks for another practice with an opening.
Reception keeps reciting the fee list
How much is a consultation, do you see children, can I pay by card. Your receptionist repeats the same answers while a line forms at the desk.
After 6 pm the practice is unreachable
People plan appointments in the evening, after work. A website that can't answer means the patient puts it off or registers where someone did reply.
The organizational questions the chat takes over
Fees and services
Consultation and treatment prices, your list of providers, which tests are done on site. All according to what you publish on your website.
Hours and how to register
When a given provider sees patients, how to sign up, where the online registration form is. The chat gives the link; the booking happens in your own system.
Preparation and paperwork
What to bring to a first visit, how to cancel, payment options, directions and parking - as long as it is on your site or you add it.
Patients who speak other languages
Chatrina chats in 8 languages, so someone who doesn't speak English can still find out how to register and what a visit costs.
AI explains logistics, your staff talks about health
The chat doesn't answer questions about symptoms, medication or treatment - it says that is a conversation for a clinician and offers contact with the practice. Your front desk can take over any conversation in the dashboard with one click, and the AI goes quiet.
- AI answers right awayAt any hour, based on your website and what you add yourself.
- A human takes over in one clickYou or someone on your team steps into the conversation, and Chatrina goes quiet.
- You see everything in the dashboardEvery conversation, every question and every answer.
Common questions
Does the chat give medical advice?
No. In a practice, Chatrina gives organizational information only: hours, fees, how to register. For health questions it refers the patient to your staff and offers contact with the practice.
Will the chat book a patient's appointment?
It doesn't book time slots itself. It shares the link to your online registration or passes the patient's request to your team, who set the time.
How does the chat know visit fees and provider hours?
It reads your website and refreshes its knowledge every night. If the schedule or fee list isn't on the site, you can enter it by hand in the dashboard.