Product · Chat for stores

A chat that shows the product, not just talks about it

A customer asks about a product and Chatrina shows its card in the chat: photo, name, description and price, with a link to the product page. It also answers questions about shipping, payment and returns.

3 days free · no contract · a preview on your own site in about a minute

Chatrina · Chat for storesonline

I'm looking for a backpack for a 15-inch laptop, under $80.

Two models fit - here are their cards: the City Backpack 22 L at $59 and the Trek Backpack 25 L at $74. Both have a padded sleeve for a 15.6-inch laptop. Click a card to go to the product.

Is the $59 one waterproof?

According to the product description, the fabric is water-resistant and the zippers are covered. It does not come with a separate rain cover - that is included with the Trek model.

If I order today, will it arrive by Friday? And can I return it?

Orders paid by 1 pm ship the same day; standard delivery takes 2-3 business days and costs $5.99. You have 30 days to return it - the details are on the returns page, here is the link.

What you get

What a store gains with Chatrina

A product card in the conversation

Instead of plain text the customer sees a photo, name, short description and price. They know right away whether it is what they were looking for.

One click to the product

Every card leads to the product page in your store. Where the store allows it, the product can be added to the cart straight from the card.

Shipping, payment, returns

Shipping cost and time, payment methods, return policy - Chatrina answers from your store's content before doubts make the customer abandon the cart.

An offer that stays current

Chatrina re-reads the store every night. New products and changed prices reach its knowledge without any effort from you.

How it works

How to launch the chat in your store

Enter your store address

Chatrina reads the products, prices and shipping information. You can see a free preview on your own store in about a minute, without signing up.

Match the look

Pick a chat color that fits the store and write the greeting. Missing details, such as personalization options, can be added by hand.

Paste one line of code

On WooCommerce, Shopify, WordPress, Wix, Webflow or any other site. The chat appears in the bottom right corner of the store.

FAQ

Common questions

Does Chatrina take orders and payments?

No. Customers buy in your store as always. Chatrina shows the product, answers questions and leads to the product page; where the store allows it, a product can be added to the cart from the card.

Where does the chat get products and prices?

From your store. Chatrina reads its content and refreshes its knowledge every night, so the cards show what you actually sell.

Which store platforms does it work with?

Installation is one line of code - on WooCommerce, Shopify, WordPress, Wix, Webflow and any other site where you can paste code.

What if a customer asks about the status of their order?

Chatrina cannot see orders, so it says it does not know and offers contact with your team. You can take over the conversation in the dashboard with one click.