Who it's for · Moving and transport

AI chat for moving and transport companies

The driver is driving, the crew is carrying furniture, and a customer wants to know the cost of a truck with two movers on Saturday. Chatrina answers from the rates on your site.

3 days free · no contract · a preview on your own site in about a minute

Chatrina · Moving and transportonline

How much to move a studio apartment across town? Third floor, there's an elevator.

Local moves are billed hourly: a truck with two movers is $129 per hour, with a 3-hour minimum. A studio with an elevator usually takes 3-4 hours including travel time.

I also have a washer and a big wardrobe. Do you take furniture apart?

Yes, furniture disassembly and reassembly and moving appliances are covered by the hourly rate. Everything is wrapped in film and blankets. Boxes are available from us at $3 each.

Saturday the 14th works for me. Can I reserve it?

We work Saturdays at the same rates. Availability is confirmed by our dispatcher - here is the link to the request form, or I can pass your request to the team if you leave a phone number.

Without chat

Why the job goes to someone else

Whoever gives a price first wins

People plan a move under deadline pressure. They ask several companies and book where they learned right away what they'll pay and what's included.

You can't type behind the wheel

In a small company the owner drives too. You read the day's messages in the evening, when half of them are already out of date.

Misunderstandings surface on moving day

The customer didn't know a piano costs extra and boxes aren't provided. It was all in your rates, but nobody read that far.

With Chatrina

What the chat clears up before the job

Rates and how you bill

Hourly or per mile, minimum time, surcharges for stairs and heavy items. The chat states it the way your price list does.

What the service includes

Packing, boxes, furniture disassembly, piano moving, storage, junk removal. The customer knows what they are ordering - no surprises on moving day.

Routes and service area

Whether you do long-distance or international moves and which vehicles you run. For international routes the chat also speaks 8 languages.

Taking the inquiry

A ready customer is pointed to your form, or the chat passes the request to your team. In the dashboard you get the conversation with the addresses and items they mentioned.

AI or a human

AI explains the standard, your dispatcher handles the unusual

Moving a 40-desk office or hauling a safe calls for a talk with a person, so your dispatcher takes over the chat in the dashboard with one click. When Chatrina doesn't know an answer, it says so and offers contact with your company.

AI answers right awayAt any hour, based on your website and what you add yourself.
A human takes over in one clickYou or someone on your team steps into the conversation, and Chatrina goes quiet.
You see everything in the dashboardEvery conversation, every question and every answer.

FAQ

Common questions

Will the chat calculate an exact price for a move?

It gives the rates and rules from your site, such as the hourly price and minimum time. It doesn't issue a binding quote - for that it points to your form or your team.

Can the chat check whether I have a date free?

It has no view of your schedule and doesn't book dates. It passes the customer's request with the date, and you or your dispatcher confirm availability.

I work alone and I'm rarely at a computer. Is this any use to me?

That's when it helps most. The chat answers at any hour, and after work you go through finished conversations in the dashboard. The trial is free for 3 days.