Answer the membership question while they're motivated
The decision to start working out is made on the couch at night. That is when Chatrina answers questions about memberships, schedule and first classes - based on your website.
3 days free · no contract · a preview on your own site in about a minute
Where a gym loses people before they show up
Motivation fades fast
Someone wants to sign up today, sends a message and waits. If the reply comes at noon tomorrow, the resolution has already cooled off.
The trainer is also the front desk
In a small studio the same person teaches classes and answers messages. For an hour of training nobody replies, and membership questions pile up.
Newcomers are shy about the basics
What should I bring, will I keep up if I'm out of shape, are there lockers. People who can't find the answer often just don't come.
What Chatrina answers for you
Memberships and packages
Prices, cancellation terms, student discounts, day passes - worded the way they are in your price list.
Class schedule
Which day, what time, which level. Change the schedule on your site and Chatrina knows the new version the next day.
The first visit
What to bring, where the locker room is, whether to arrive early, where to park. A new member walks in without the nerves.
Questions in other languages
Someone who just moved to your city can ask in Spanish or German and get the answer in their own language.
Membership freeze or a complaint? That's your cue
Chatrina leaves an individual member's issues to people: it says it does not know and offers contact with the gym. You or someone on your team take over the conversation in the dashboard with one click, and the AI stops replying.
- AI answers right awayAt any hour, based on your website and what you add yourself.
- A human takes over in one clickYou or someone on your team steps into the conversation, and Chatrina goes quiet.
- You see everything in the dashboardEvery conversation, every question and every answer.
Common questions
Can people buy a membership or book a class in the chat?
No - Chatrina does not sell or book. It gives the price and the link to the place on your site where the customer buys a membership or reserves a class.
Our schedule changes every few weeks. Will the chat keep up?
Yes. Chatrina re-reads your site every night, so you only need to update the schedule there. A sudden change, like a canceled class, can be added by hand in the dashboard right away.
I run the studio alone. Who is supposed to watch the chat?
Nobody has to. Chatrina answers on its own at any hour, and after class you go through the conversations in the dashboard and reply where a human is needed.