AI chat for salons: it answers while you work
Mid-treatment you can't pick up the phone or reply to a message. Meanwhile Chatrina answers on your site about prices, treatments and your opening hours.
3 days free · no contract · a preview on your own site in about a minute
How many bookings vanish between two treatments
Messages wait until the end of the day
You reply at 8 pm, after your last client. The person who asked in the morning about a manicure for tomorrow booked the salon next door hours ago.
A new client doesn't know what to choose
What's the difference between a lash lift and lash extensions, and which facial is right for her? With no guidance she scrolls the menu, gets lost and leaves.
Gift card questions return every holiday season
Can I buy a gift card, how long is it valid, can it be emailed. Every year you answer this dozens of times in your busiest week.
What clients ask and the chat answers
Prices and treatment times
Nails, lashes, brows, facials, massages, spa packages. Chatrina gives the price and duration straight from your service menu.
Which treatment to pick
It explains the differences between treatments using the descriptions on your site and says how to prepare - as much as you have written about it.
Booking and policies
It shares the link to your booking system, your opening hours, the cancellation policy and deposit details if you charge one.
Gift cards and packages
It tells clients which gift cards you offer, what they cost and where to buy them. Before the holidays this is one of the most common questions.
AI covers the price list, you advise on treatments
Questions about contraindications or matching a treatment to a particular skin need a specialist - the chat says so and offers contact with the salon. When you have a free moment, you can take over the conversation in the dashboard with one click and advise in person.
- AI answers right awayAt any hour, based on your website and what you add yourself.
- A human takes over in one clickYou or someone on your team steps into the conversation, and Chatrina goes quiet.
- You see everything in the dashboardEvery conversation, every question and every answer.
Common questions
I already have online booking. Why add a chat?
The chat doesn't replace it - it leads people to it. It answers the questions that come up before booking, then shares the link to your booking page.
Will Chatrina book the client and collect a deposit itself?
No. The chat doesn't book appointments or take payments - it gives information, prices and the booking link, or passes the request to your team.
Will the chat match the look of my website?
Yes, you set the chat color and the greeting yourself. The chat window sits in the bottom right corner of your site.