Privacy policy
Version 1, effective 16 November 2026.
1. Who is the data controller
The controller of personal data on chatrina.com is:
Katarzyna Górecka
ul. Nowogrodzka 31, 00-511 Warsaw, Poland
Tax ID (NIP): 7412060624
Contact about personal data: kontakt (at) chatrina.com
2. What data we collect and why
- Website address and e-mail address you enter in the preview form. We use them to prepare a chat preview for your website and to contact you about the Chatrina offer.
- Content of the public pages of that website. We read them automatically so the chat can answer questions about your offer.
- Messages typed in the chat on the preview page. We process them so the chat can reply.
- Technical data: IP address, browser and device type, approximate location (country, city). Used for security, abuse prevention and diagnostics.
3. Legal basis
Preparing the preview and contacting you about the offer happens at your request and with the consent you give when entering your e-mail (Art. 6(1)(a) and (b) GDPR). Technical data is processed on the basis of our legitimate interest in keeping the service secure and working (Art. 6(1)(f) GDPR).
4. Who we share data with
We use service providers without which the service cannot run: server hosting and providers of the artificial intelligence models that generate chat answers. They process data only on our behalf. Where a provider operates outside the European Economic Area, data is transferred under standard contractual clauses.
5. How long we keep data
- Website content read for a preview is deleted after 30 days if there were no conversations on the preview.
- Your e-mail and website address are kept until you withdraw consent or object, and no longer than 2 years after the last contact.
- Technical data is kept for up to 12 months.
6. Your rights
You can withdraw consent at any time, and request access to, correction, deletion, restriction or portability of your data, or object to processing. Just write to the address in section 1. You also have the right to lodge a complaint with the Polish data protection authority (UODO) or your local authority.
7. Cookies
chatrina.com does not use analytics or advertising cookies. We only store a necessary cookie with your chosen page language. The chat on the preview page keeps a conversation identifier in your browser so the conversation survives a page refresh.
8. Changes
We will announce material changes to this policy on this page with a new effective date.