Who it's for · Vets & pet services

A pet owner asks at 10 pm. Chatrina answers

Chatrina reads your clinic's website and answers pet owners about hours, prices and how to get an appointment - even when the front desk is busy with a patient or already closed.

3 days free · no contract · a preview on your own site in about a minute

Chatrina · Vets & pet servicesonline

How much is a cat spay and how do I prepare her?

A cat spay is $180, including anesthesia and a recovery suit. No food for 8 hours before surgery; water is fine. You can pick a date in the appointment form - here is the link.

Are you open Saturday? I need puppy shots.

Yes, the clinic is open Saturdays 9 am-2 pm. A puppy vaccination is $45 including the pre-vaccination exam. Bring the health record if you already have one.

My dog has been vomiting since morning. What can I give him?

That is not something I can judge - treatment is decided by the vet after examining your dog. The clinic is open until 7 pm today and the phone number is on the Contact page. I can also pass an urgent contact request to the team.

Without chat

What a clinic misses today without chat

The phone rings mid-procedure

Your receptionist is weighing a dog, the vet is in the exam room, and someone wants to know what a vaccination costs. They can't get through, so they ask another clinic.

Evening questions wait until morning

Owners look for a vet after work. If your website stays silent until you open, by morning they often have a visit lined up somewhere else.

The same questions on repeat

Should the cat fast, how much is microchipping, do you see rabbits. The answers are on your site, but few people dig for them - they would rather just ask.

With Chatrina

What Chatrina takes off your front desk

Hours, directions, parking

When you are open, whether you see patients on weekends, where to park with a carrier. The owner gets the answer right away instead of hunting through the site.

Service prices

Vaccinations, microchipping, spay and neuter, ultrasound, nail trims - Chatrina quotes exactly the prices listed on your website.

Getting ready for a visit

Fasting before surgery, health records, a sample to bring along. If it is on your site or you added it in the dashboard, the chat passes it on.

Which animals you treat

Dogs and cats only, or small mammals, birds and reptiles too? A ferret owner finds out in seconds whether your clinic is the right place.

AI or a human

When it is urgent, someone from the clinic steps in

You see every conversation in the dashboard and can step into any of them with one click - the AI goes quiet and a person from your team replies. When Chatrina does not know something, it says so and offers contact with the clinic.

AI answers right awayAt any hour, based on your website and what you add yourself.
A human takes over in one clickYou or someone on your team steps into the conversation, and Chatrina goes quiet.
You see everything in the dashboardEvery conversation, every question and every answer.

FAQ

Common questions

Does Chatrina give veterinary advice?

No. It only shares organizational information from your clinic's site: hours, prices, services, how to prepare for a visit. When someone asks about symptoms or medication, it says that is a question for the vet and offers contact with your team.

Can the chat book an appointment?

Chatrina does not book appointments itself. It gives the link to your booking form or your contact details, and can pass the owner's request to your team.

How does Chatrina know our prices?

From your website - it reads the site and refreshes its knowledge every night, so when you update the price list, the answers change too. Anything that is not on the site you can add by hand in the dashboard.